Privacy Policy

This Privacy Policy explains how Bharath Orthopaedics (“Clinic,” “we,” “our,” or “us”) collects, uses, stores, processes, and protects personal information provided through https://bharathorthopaedics.com/, appointment requests, patient consultations, healthcare services, and related communications.

We are committed to protecting patient privacy, maintaining confidentiality, and handling personal information responsibly in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023, and relevant healthcare regulations.

By accessing this website or using our services, you consent to the practices described in this Privacy Policy.

About Us

Bharath Orthopaedics is a specialized orthopaedic healthcare provider offering diagnosis, treatment, surgery, rehabilitation, and long-term management of bone, joint, muscle, ligament, tendon, and spine-related conditions.

This website is intended to provide information about orthopaedic treatments, joint replacement procedures, sports injury care, trauma management, rehabilitation services, patient education, appointment scheduling, and healthcare support.

Information We Collect

We collect only the information necessary to provide healthcare services, patient support, appointment management, and website functionality.

Personal Information
  • Full Name
  • Date of Birth
  • Age
  • Gender
  • Address
  • Mobile Number
  • Email Address
  • Emergency Contact Information
Health and Medical Information
  • Medical History
  • Orthopaedic Condition Details
  • Injury History
  • Diagnostic Reports
  • Prescriptions
  • Surgical Records
  • Consultation Notes
  • Physiotherapy and Rehabilitation Records
  • Follow-up Information
Appointment Information
  • Appointment Requests
  • Consultation Schedules
  • Preferred Consultation Locations
  • Patient Queries Submitted Through Website Forms
Financial Information
  • Billing Information
  • Payment Records
  • Insurance Details (where applicable)
Technical Information

When visitors access our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Cookies and Analytics Information
  • Access Logs
Sensitive Personal Data

Medical records, health information, diagnostic reports, treatment history, and rehabilitation records may constitute sensitive personal data and are processed only with appropriate consent or where legally permitted.

How We Use Personal Information

We use personal information solely for legitimate healthcare, administrative, legal, and operational purposes.

Patient Care and Medical Services
  • Diagnosis and treatment planning
  • Orthopaedic consultations
  • Joint replacement evaluation
  • Sports injury management
  • Fracture and trauma care
  • Rehabilitation and physiotherapy support
  • Follow-up care
  • Patient communication
Appointment Management
  • Scheduling consultations
  • Appointment confirmations
  • Sending reminders
  • Managing patient requests

Healthcare Operations

  • Clinical documentation
  • Medical record maintenance
  • Quality improvement initiatives
  • Internal administration
Legal and Regulatory Compliance
  • Compliance with healthcare regulations
  • Medical record retention requirements
  • Insurance documentation
  • Government reporting obligations
  • Legal and audit requirements
Website and Communication Services
  • Responding to inquiries
  • Improving website functionality
  • Patient education and awareness initiatives
  • Service updates and notifications

Medical Confidentiality

We recognize the confidential nature of patient information. Medical records and personal health information are accessible only to authorized healthcare professionals, clinical staff, and administrative personnel who require access for treatment, operational support, or legal compliance purposes. We maintain reasonable safeguards to protect patient confidentiality and privacy.

Sharing of Personal Information

We do not sell, rent, or trade personal information. Personal information may be shared only under the following circumstances:

Healthcare Providers
  • Diagnostic Centers
  • Imaging Facilities
  • Physiotherapy Centers
  • Healthcare Professionals Involved in Patient Care
Legal and Regulatory Authorities

Where required by law, court orders, public health obligations, regulatory authorities, or statutory reporting requirements.

Service Providers

Authorized technology providers, website hosting companies, appointment management platforms, payment processors, and administrative support vendors operating under confidentiality obligations.

Emergency Situations

When necessary to protect a patient’s health, safety, or medical interests.

Cookies and Website Analytics

Our website may use cookies, analytics tools, and similar technologies to:

  • Improve user experience
  • Analyze website traffic
  • Monitor website performance
  • Enhance website security
  • Understand visitor interactions

Users may disable cookies through their browser settings; however, certain website features may not function properly.

Data Retention

We retain personal information and medical records only for as long as necessary to:

  • Provide healthcare services
  • Ensure continuity of patient care
  • Comply with legal and regulatory requirements
  • Resolve disputes
  • Enforce applicable agreements

Retention periods may vary based on healthcare regulations and statutory obligations.

Your Rights

Subject to applicable laws and regulations, you may have certain rights regarding your personal information. These rights may include the ability to request access to the personal information we maintain about you, seek correction of inaccurate, incomplete, or outdated information, withdraw consent for specific data processing activities where legally permitted, request deletion of personal information when it is no longer required for the purposes for which it was collected, and raise concerns or complaints regarding our privacy practices. Certain requests may be subject to legal, medical, regulatory, and record-retention obligations applicable to healthcare providers.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against:

  • Unauthorized access
  • Data misuse
  • Disclosure
  • Alteration
  • Loss
  • Cybersecurity threats

While we strive to maintain robust security measures, no electronic storage or transmission method can guarantee absolute security.

Third Party Websites

Our website may contain links to healthcare institutions, insurance providers, social media platforms, educational resources, or third-party websites. We are not responsible for the privacy practices, security measures, or content of external websites. Users are encouraged to review the privacy policies of those websites independently.

Children’s Privacy

Healthcare information relating to minors may be collected only through parents, legal guardians, or authorized caregivers and solely for legitimate healthcare purposes. We do not knowingly collect personal information from children without appropriate authorization where required.

Changes to This Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at any time to reflect changes in healthcare practices, legal requirements, technology, or operational needs. Updated versions will be published on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated Privacy Policy.

Contact Us

For privacy-related questions, patient data requests, or concerns regarding this Privacy Policy, please contact:

Bharath Orthopaedics

Website: https://bharathorthopaedics.com/

Email: bharathorthopaedics@gmail.com